Here at Bowtie, we care about the customer experience, as a result, policy holders can use their mobile phones or computers to generate a compensation estimate or apply for claims through our online platform.
For each case, Bowtie will appoint a claims specialist to follow up, assist you in submitting a claim application, and provide updates on the progress of the claim.
If you have any questions during the process, you can email cs@bowtie.com.hk for enquiries.