What is the Cooling-Off Period?

  • Updated

From the day we issue the policy, the policyholder will have a 21-day cooling-off period to consider thoroughly whether the protection is suitable for the insured person.


Customers who cancel the policy within the cooling-off period will receive a full refund of premium and levy paid.


However, if the policy cancelation happens after the cooling off period, no premiums will be refunded.


Please also note that no refund can be made if a benefit payment has been made, is to be made or impending.