Do I need to visit your panel doctors?

  • Updated

No! You could get compensation for treatments from any doctors as long as it is covered in the policy.

Follow 2 simple steps to apply for a claim of eligible expenses*:

  1. Log into the customer portal to download the claim form for doctors to fill in. (Tips from Bowtie: download it before visiting the doctors, then you won’t have to contact doctors again after the visit)
  2. Upload the claim form with relevant receipt(s) to the platform within 90 days after the service.

If you encounter any difficulties in the process, don't hesitate to reach out to our Customer Service Department for assistance.

*expenses from medical service diagnosis or treatment due to injury or illness, including hospitalisation, treatment, procedures, testing, inspection or other related services as required by the situation and covered in the policy.