What kind of services are offered?
BowtieGo members are entitled to member exclusive price for General Practitioner Consultation, and Chinese Medicine consultation, 18 types of specialist consultation, dental and physiotherapy consultation depending on plan level.
Members of different plan levels are entitled to different services. Please log in to check plan offers.
Which doctor can I visit?
BowtieGo members can visit doctors according to their plan levels. BowtieGo members of different plan levels are entitled to different services. Please log in to check the Bowtie doctor list that you can visit.
Can I visit other clinics with this BowtieGo member exclusive price?
BowtieGo member exclusive price is only applicable within the BowtieGo medical network which currently includes over 800 doctors across Hong Kong with more in the pipeline.
Can I visit the same doctor multiple times within the same day?
BowtieGo supports unlimited times of outpatient services. You can visit the same doctor multiple times within the same day.
How many times can I visit a doctor within one day?
There is no limitation. You can visit different doctors multiple times within the same day.
Can I have the list of doctors before applying?
According to Code of Professional Conduct issued by the Medical Council and Code of Professional Conduct for Registered Chinese Medicine Practitioners in Hong Kong, no organisation shall promote the services of individual doctors to the public and publish the doctor's professional fees or contact methods on publicity materials. Therefore, before you become a BowtieGo member, we cannot publicly provide you with a list of doctors.
If you want to know more details of the medical network, including the number of network doctors in the district, the price range or whether there are network doctors near your living area, please contact our customer service team for more information.
For details of the rules, please visit the website of the Medical Council.
Can I use the Elderly health Care voucher scheme and BowtieGo together?
If the clinic allows for this, then you certainly can use this as your payment.
Can I apply for BowtieGo when I already have my own medical insurance or medical insurance covered by my company?
Yes, you can apply for the BowtieGo membership even you have another medical insurance plans. You can first enjoy the benefits from BowtieGo when visiting the doctor, the balance can be claimed from your existing insurance company.