How do I activate BowtieGo?
You will receive an Activation Code by invitation and a URL link to BowtieGo registration site. Login to the provided URL, fill in the activation code and personal information of BowtieGo.
Can I apply BowtieGo for my family members using the activation code I got from my company?
Yes, you can apply for your family members anytime as long as your activation code is valid.
How many family members can I apply for when using the activation code that I got from my company?
We suggest each member apply BowtieGo for a maximum of 5 family members. (Please contact “the Partner” to adjust the quota of application if needed.)
I cannot register my credit card.
The holder of the credit card that you would like to register must be the applicant of the BowtieGo account.
Why do I need to upload my HKID when applying BowtieGo?
This is because the clinic needs to verify that you are a member of BowtieGo when you visit the clinic.
How do I apply for BowtieGo when I do not have a credit card?
So far credit card is the only payment method BowtieGo accepts and the card holder must be the account applicant. You can use your family member’s credit cardto register BowtieGo and choose your relationship with the applicant, like “spouse” or “mother”; then enter your personal information to register.
How can I register BowtieGo for children under 11 years old that do not have a permanent ID card?
You can register as normal and input the child’s personal information according to the instruction given. Upon landing on the page “Upload HKID”, you can upload the child’s birth certificate and proceed.