How do I log in to my Bowtie account?
Visit bowtiego.com, click “Log in” on the upper right hand corner to log in.
How do I set my password?
You will receive an email of “Successful Registration of BowtieGo”. The email has the link needed for password reset.
How do I reset my password when I forgot my password?
Visit BowtieGo’s login page and click “Forgot Password” or visit this link https://app.bowtie.com.hk/#/zh-hk/forgot-password to reset password.
How do I change the beneficiary of my “death benefit”? [Only applies to BowtieGo Standard (Insurance) plan and BowtieGo Premium (Insurance) plan]
How can I claim my “death benefit”? [Only applies to BowtieGo Standard (Insurance) plan and BowtieGo Premium (Insurance) plan]
How can I obtain the medical card I have to show when I visit a clinic?
BowtieGo does not have a physical medical card. Members can go to bowtiego.com, click “Retrieve BowtieGo member QR code” and enter your HKID number and mobile phone number to retrieve your QR code.
Can I manage my BowtieGo membership account settings online?
Only BowtieGo contact or insurance holders can manage the account settings like cancelling their membership.