As long as the fixed-price package you use at CUHKMC is one of the designated medical packages, you can enjoy full reimbursement and cash benefits at the time of claim, regardless of whether pre-approval is applied for. You can click here to view the list of designated medical packages.

Additionally, when you present your Bowtie Digital Medical Card during your pre-surgery consultation at CUHKMC, the hospital will automatically apply for pre-approval on your behalf for the designated medical package. You won’t need to handle the application paperwork yourself. Once approved, you’ll also enjoy cashless settlement upon discharge.

If you have any questions, feel free to contact our claims service team at 3001 5670 or email claim@bowtie.com.hk for assistance.