Our Products
Understand our product’s benefit features and terms.
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VHIS
Do BowtiePink customers still need to pay the deductible when using Designated Medical Packages after purchasing the Wellness Package as top up?
Do BowtiePink customers still need to pay the deductible when using Designated Medical Packages after purchasing the Wellness Package as top up?
Is there a minimum confinement duration requirement for Bowtie VHIS?
Does Bowtie VHIS cover the costs of Wart removal treatment?
Can I still redeem health service vouchers exchanged with Bowtie Cash after terminating my Bowtie VHIS policy?
How to effectively utilize Bowtie Pink's deductible with existing medical insurance for medical claims?
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VHIS Rider - Wellness Package
How does the GHK Wellness Package provide coverage for Histotripsy?
How are the Full Reimbursement and Cash Benefits for Designated Medical Packages under the Wellness Package calculated toward the annual and lifetime coverage limits of Bowtie VHIS plans?
How will the Wellness Package be handled if I wish to change the tier of my Bowtie VHIS plan?
Are there ward type restrictions for using the Designated Medical Packages of CUHKMC?
Are there ward type restrictions for using the Designated Medical Packages of GHK?
Are there room type restrictions for using the designated wellness package and receiving the $500 cash benefit?
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Critical Illness
Can I still file a claim if I am overseas?
If the insured person is seriously ill, can someone else help with the claim application?
What is the claims process for ‘Bowtie Critical Illness Insurance’?
How does the "Early Stage Critical Illness Multiple Coverage" feature work in Bowtie Early Stage Multiple Critical Illness Insurance? Are all early-stage critical illnesses covered for multiple claims?
Is there a difference between the "Multiple Coverage" feature in 'Bowtie Early Stage and Multiple Cover Critical Illness Insurance' and 'Bowtie Multiple Cover Critical Illness Insurance'?
What is the procedure for withdrawing from my policy?
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Children's Growth Term Critical Illness
How do I submit the birth certificate after the baby is born? By when must it be submitted?
Why doesn’t medical insurance, including VHIS, cover congenital diseases diagnosed before age 8, while critical illness insurance does?
Why are the critical illness definitions in Bowtie Children's Growth Term Critical Illness Insurance not exactly the same as those in Bowtie Critical Illness Insurance?
What happens to the policy if the policyholder, who is also the expectant mother, falls into a coma or passes away?
How is Bowtie BB Critical Illness Insurance (Mother & Infant) charged?
How to Update Beneficiary Information?
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Term Life
What is Life Insurance? How many types are there?
What are the differences between Term Life Insurance and Savings Life Insurance?
What is the “Last Wish Rider”? What additional coverage would it provide?
How does the “Last Wish Rider” differ from life insurance policies that allow early withdrawal of the sum insured upon diagnosis of a critical illness?
Is there any restriction on how the claimed benefit from the "Last Wish Rider" can be used?
Who needs Life Insurance?
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Touchwood
If I already have Bowtie VHIS, do i need Bowtie Touch Wood Protector?
Does Bowtie Touch Wood Protector have any occupation restrictions?
Is health assessments required for purchasing Bowtie Touch Wood Protector?
Can individuals who have had or currently have COVID-19 apply for Bowtie Touch Wood Protector?
Does Bowtie Touch Wood Protector includes death benefits?
Does Bowtie Touchwood Protector have any ward class restrictions?
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Cancer Fighter
Can I Change My Cancer Fighter Option?
How to choose the best fit options among the 3 plan options of Bowtie’s Cancer Fighter?
Is there an age limit for Bowtie Cancer Fighter?
Is there a waiting period for Cancer Fighter?
How are the annual and lifetime benefit limits of Bowtie Cancer Fighter calculated?
What cancers does Bowtie Cancer Fighter cover?