The processing time depends on the specifics of the case.
Straightforward cases: The insured person's situation meets the claim requirements and the beneficiary is eligible for a payout. From document submission to approval, it typically take about one month for the payout, deposited directly into the beneficiary's designated bank account.
Cases requiring additional documents: The insurance company needs to obtain medical records from relevant institutions (such as hospitals or clinics) for assessment. This may prolong payout approval duration.
General process as below (for cases requiring document retrieval from hospitals/clinics):
- Bowtie requests the insured person's medical reports and history from the relevant hospital/clinic.
- The hospital/clinic responds to the insurance company's request.
- As each hospital/clinic has its own procedures and processing times, the duration of this step depends on their response time.