Bowtie's Online Platform currently doesn't support automatic message updates. After you update your beneficiary information on the platform, please reach out to our customer service team at cs@bowtie.com.hk. They will be happy to guide you through the process for updating your messages. However, if the policyholder does not inform customer service to update the last message after changing the beneficiary, the old beneficiary will not receive the previous information during the claim process.