How can I update my credit card information?

  • Updated

Follow the below simple steps to update your credit card info:

  1. Log into your Customer Portal
  2. Click “Settings” → “Payments”
    en_Update_payment.png
  3. Select "Update payment method", and update your credit card info according to the instructions

    If you want to delete an invalid credit card, simply click the "🗑️" (delete) icon on the card to remove it.
    en_Update_payment-1.png  en_Update_payment-3.png  en_Update_payment-2.png
  4. If you wish to update all policies at once, please click "Use for all" in the last step. Our system will update the payment method of all policies under your name. However, if you only want to update the payment method for one specific policy, please click 'Just save' and then follow these steps:
    • Go to 'Protection' → 'Policies and Plans'
    • Go to 'Policy Details' of the specific policy
    • Click 'Update Payment Method' under 'Payments'
    • Select the new card and click 'Use for one'