Manage your Account

I forgot my password. How can I reset my password?

How can I log in to my account?

How can I update my contact information?

How can I update my credit card information?

Can I check the annual claim balance on my policy?

When the policy is in effect, I plan to live overseas for permanent or temporary reasons, will the policy still be in effect?

My credit card linked to auto-payment is expired. I'm still waiting for the new card. Will my policy be cancelled if I fail to pay on the payment due date?

How to cancel policy?

Can I change the sum insured after the policy is in effect?