For phone number and address:

1. Log in to your online portal.

2. Update your contact information in "Settings".

   

For login email:

Please notify us via cs@bowtie.com.hk.

For changing residential address to overseas:

Please notify us via cs@bowtie.com.hk by providing the following information.

1. New overseas residential address
2. New overseas contact number
3. Departure Date
4. Reason for Departure (Permanent* or Temporary**)

* Permanent Departure means emigration where a person has been granted the additional right of abode

**Temporary Departure means The Insured will live overseas for a period of time for works or study, or other reasons besides a Permanent Departure