How to cancel your policy:
- Log in to your Customer Portal
- Click “My protection”, then choose “Policies and Plans”
- Find the relevant policy which you want to cancel, and click "View"
- Click “Amend policy”, choose "Cancel
You may only obtain full refund of the premium and levy paid if the policy is cancelled within the 21-day cooling-off period (period start once policy is effective) and without benefits payment previously and in process. 30-day notice period is needed for any policies cancelled after cooling-off period and during renewal.