How to cancel policy?

  • Updated

How to cancel your policy:

  1. Log in to your Customer Portal
  2. Click “My protection”, then choose “Policies and Plans”beneficiary (en).png
  3. Find the relevant policy which you want to cancel, and click "View"
  4. Click “Amend policy”, choose "Cancel
    cancel policy 1.png cancel policy 2.png

You may only obtain full refund of the premium and levy paid if the policy is cancelled within the 21-day cooling-off period (period start once policy is effective) and without benefits payment previously and in process. 30-day notice period is needed for any policies cancelled after cooling-off period and during renewal.