How to renew your group medical insurance?

Step-by-step video guide

To help employers/HR manage their policy like a breeze, Bowtie has prepared a few video guides based on the most common situations. With these guides, employers can easily navigate the employer portal by following the instructions step-by-step:

Before the expiry of your group medical insurance, Bowtie will send an email notification informing you of the upcoming renewal. Additionally, a Group Medical Specialist will reach out to guide you through the process.

If you need to upgrade your current insurance plan, make any policy changes, or if there are updates regarding the company’s shareholding structure or PPTA, please notify your Group Medical Specialist prior to renewal.

Furthermore, if there are any changes to your staff roster, please add or remove the relevant employees via the Employer Platform and provide the most updated member list. This ensures the accuracy of your renewed policy.

Self-serve renewal application

Video walkthrough

To help employers/HR manage their policy like a breeze, Bowtie has prepared a few video guides based on the most common situations. With these guides, employers can easily navigate the employer portal by following the instructions step-by-step:

1. After logging in to the employer portal, you can proceed with the renewal process from the banner shown during the policy renewal period (two months before the effective date of the next policy year).

   

2. When you start the renewal process, you can choose your renewal option in this step.

   

3. If you would like to update the member list, click “Upload member list” and proceed, or click “Add member” to add member information within the platform.

   

4. When you have completed updating the member list, click “Renew policy” to complete the renewal policy. During the renewal process, you will be prompted to confirm your company information and plan details, upload the latest Business Registration Certificate, and update your credit card information if needed.
   If there is no need for updating stakeholder information, please tick the checkbox to confirm no change. Otherwise, please contact us for updating the corresponding information.

   

   Update credit card information if needed.

   

5. After confirming the updated details, you can submit the renewal application.

   

6. After submission, you can check your renewal application status on the Policy List page.

   

7. You can also check the “Quotation summary” in “Renew policy” under Policy details after renewal submission.