How to update an insured member's information online?
On the employer portal, you will be able to see your employees' email and onboarding status on the Member List. You may click on the pen icon to edit or update an employee’s information.
You can edit individual employee information like gender, date of birth, plan level (if available), proposed effective date of the changes, and onboarding email (for new employees).
Once a change is saved, they will appear under “Application & Changes” > “Change requests”. You may cancel a change request as long as the change request has not been reviewed or implemented by Bowtie.