When your Bowtie Baby Term CI insurance policy ends at the insured's age of 18, we offer an option to convert it into Bowtie Term Critical Illness Insurance, ensuring continued protection. You will receive detailed instructions, please follow the process below:

We will notify you via email 120 days (approximately 4 months) before the policy ends regarding the conversion arrangement. If your policy is eligible for conversion, as the policyholder, you will have 60 days (approximately 2 months) to decide whether to exercise this option. Please make sure to respond to us at least 60 days before the policy ends according to the instructions in the email to confirm your decision.

Once we receive your response, we will proceed with the policy conversion, and your updated policy details will be available when the original policy ends:

• You will receive an email with details of your new policy.
• Your policy information will be updated on the Bowtie online platform.
• We recommend that policyholders check their updated policy details on the online platform once received. If you have any questions, please contact us as soon as possible.

Please note that if we do not receive your response 60 days before the policy ends, we will assume that you have chosen to forgo your conversion option. In this case, your coverage will not be automatically extended, and you will need to apply for a new policy if you wish to continue protection.