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Frequently asked questions
FAQ
Application Process
Frequently asked questions
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Annual Premium Payment Option
How can I enable camera access to my browser on my mobile device?
Bowtie official contact channels
Can non-permanent Hong Kong residents apply for the insurance product?
If I test positive for COVID-19 during the waiting period for policy approval, do I need to report it?
Can individuals who have previously or are currently infected with COVID-19 apply for insurance? Will it affect the premium or result in exclusions?
What is the Application process?
Do I need to undergo a physical examination when I apply for insurance?
How long does the Application take?
Can I apply over the phone or in person?
Can I apply for multiple policies?
What is the minimum and maximum application age?
What is the maximum renewal age?
What is the difference between renewal age and application age?
What is the difference between policyholder, policy insured, and beneficiary?
What is policy replacement?