How should I gather the necessary medical reports?

  • Updated

To gather the required medical reports for your claim, here are the steps you should follow:

  1. Contact the hospital, clinic, or doctor who provided the medical treatment.
  2. Request copies of the relevant medical records, such as:
    • Admission and discharge summaries
    • Consultation notes
    • Diagnostic test results (e.g., laboratory tests, X-rays, scans)
    • Surgical reports (if applicable)
  3. Ensure that the medical reports include the following information:
    • Patient's name
    • Date(s) of treatment
    • Diagnosis
    • Description of the treatment provided
    • Attending doctor's name and contact information
  4. Organize the medical reports in chronological order to provide a clear timeline of the treatment.
  5. If you encounter any difficulties in obtaining the medical reports, contact our customer service team. We can provide guidance and assistance to help you gather the necessary documentation.

If possible, please request the medical reports in English. If the reports are in another language, you may need to provide a certified translation.

Obtain the original or certified true copies of the medical reports. Some providers may charge a fee for these documents.