Claims
Learn about Claim process pre and post treatment.
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Frequently asked questions
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Claim Reimbursement
Reimbursement vs Lump Sum
How do I submit a claim?
I have just uploaded the document and answered a few questions, without filling in anything else. Is it enough for the claim to proceed?
How should I collect all required medical documents?
When should I ask my doctor to complete the Medical Expense Estimation Form?
What can I do if I have lost my original receipt?
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Cashless Hospitalisation
How can I apply for the cashless hospitalisation service?
Can a family member or policyholder apply pre-approval service on behalf of the Insured Person?
What should I pay attention to when admitted to the hospital after requested for pre-approval?
Will the hospital ask for additional charges upon discharge?