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Claim Reimbursement
Reimbursement vs Lump Sum
How do I submit a claim?
I have just uploaded the document and answered a few questions, without filling in anything else. Is it enough for the claim to proceed?
How should I collect all required medical documents?
When should I ask my doctor to complete the Medical Expense Estimation Form?
What can I do if I have lost my original receipt?
Can I claim for outpatient expenses after discharge from hospital?
Do I need to submit a claim form for outpatient consultation?
Can I claim for general outpatient expenses or BowtieGo outpatient consultation (for common cold and flu)?
To claim for accidental outpatient treatments, is there any condition on how long after an accident I must visit the Emergency Department of a hospital?
If a doctor recommends admission to a rehabilitation center after discharge from hospital, can I make a claim under Rehabilitative Care?
I was admitted to a higher-level ward class because the ward room was full. Will this affect my reimbursement?
If the Insured Person has two or more Bowtie medical policies, which one should he/she apply for first if he/she needs to make a claim?
If the Insured Person has two medical policies from two insurance companies, which one should he/she claim first?
The Insured Person's company offers group medical insurance and he/she has also purchased health insurance from Bowtie. What should he/she do if he/she needs to make a claim?