Claim Reimbursement

Reimbursement vs Lump Sum

How do I submit a claim?

I have just uploaded the document and answered a few questions, without filling in anything else. Is it enough for the claim to proceed?

How should I collect all required medical documents?

When should I ask my doctor to complete the Medical Expense Estimation Form?

What can I do if I have lost my original receipt?

Can I claim for outpatient expenses after discharge from hospital?

Do I need to submit a claim form for outpatient consultation?

Can I claim for general outpatient expenses or BowtieGo outpatient consultation (for common cold and flu)?

To claim for accidental outpatient treatments, is there any condition on how long after an accident I must visit the Emergency Department of a hospital?

If a doctor recommends admission to a rehabilitation center after discharge from hospital, can I make a claim under Rehabilitative Care?

I was admitted to a higher-level ward class because the ward room was full. Will this affect my reimbursement?

If the Insured Person has two or more Bowtie medical policies, which one should he/she apply for first if he/she needs to make a claim?

If the Insured Person has two medical policies from two insurance companies, which one should he/she claim first?

The Insured Person's company offers group medical insurance and he/she has also purchased health insurance from Bowtie. What should he/she do if he/she needs to make a claim?