Claim Reimbursement
FAQ
Claims
Claim Reimbursement
By Product
By Question Type
Is it very difficult and troublesome to make an online claim through Bowtie?
Reimbursement vs Lump Sum
How do I submit a claim?
What if I only uploaded documents and answered a few questions, without filling anything else? Can the claim still be processed?
How should I gather the necessary medical reports?
When should I have the doctor fill out the ‘Medical Expense Estimate Form’?
What if I've lost the original receipts?
Can I claim for outpatient expenses after discharge from hospital?
Do I need to submit a form to claim outpatient expenses?
After using BowtieGo outpatient services, do I need to file a claim with Bowtie before I can get the member-exclusive price?
To claim for accidental outpatient treatments, is there any condition on how long after an accident I must visit the Emergency Department of a hospital?
If a doctor recommends admission to a rehabilitation center after discharge from hospital, can I make a claim under Rehabilitative Care?
I was admitted to a higher-level ward class because the ward room was full. Will this affect my reimbursement?
If the insured person has two or more Bowtie medical insurance policies and needs to make a claim, which one should they apply for first?
If the Insured Person has two medical policies from two insurance companies, which one should he/she claim first?
The insured person has group medical insurance provided by their company and also has a personal medical insurance policy with Bowtie. How should they handle claims when needed?